Organizational Excellence
By Pravin Rajpal
Award Winning and leading management expert

The one day training program conducted at client's premises contains following six power packed presentations:

1. A Passion for Excellence

Winning in the age of hyper-competition requires excellence in all the areas of business. It is easy to transform the organizations by developing a passion for excellence in each individual at the workplace and by re-invigorating employees. Re-awaken drive and ambition in both individuals and organizations, allowing them to re-discover the things that propel them towards individual and operational goals.

Learn fundamental information and directions that trigger excellence in all the areas of business - people, processes, products and customers. People learn to prepare for a future that's dramatically different from the present and understand global trends that will affect customers, competitors and the marketplace.

• Fundamental concepts and models of business excellence.
  
• Developing a passion for excellence.
  
• Foresight, Insight and Action.

2. Paradigm Shifts for Achieving Business Excellence

Shift the focus of the organizations from the traditional mindsets to following new style of management thinking.

• From 'profits' to 'sustainable competitive advantages'.
  
• From 'zero defects' to 'zero customer problems'.
  
• From competition as a 'threat' to competition as an 'opportunity'.
  
• From 'stated needs' to 'unperceived & unarticulated needs'.
  
• From 'functionality' to 'design'.
  
• From best is the 'end point' to best is the 'starting point'.
  
• From 'conventional wisdom' to 'un-conventional wisdom'.
  
• From 'professionals' to 'passionate people'.
  
• From 'innovation is tough' to 'innovation is easy'.
  
• From 'quality' to 'innovation'.

3. Timeless Competencies for Exemplary Leadership

We are in a world changing at a rate unthinkable only a few years ago. Each day brings new challenges and demands. When successive challenges keep raising the bar, leadership must know how to develop more leaders and act really fast to manage un-expected situations and challenges in the troubled times. He specializes in converting the vision into action points.

The audience will learn how each individual can take the leadership position for unleashing individual human potential. It is about instilling principles into the hearts and minds of people, then into the culture, where they begin to permeate and affect all relationships. Successful leadership inspires people to commit to a common vision, a common purpose, and a common set of principles thereby giving a clear sense of direction. This is the surest way to create strength and success in today's volatile, frenetic world.

Moreover, not many people really believe that leadership is a choice - most think of it as a position. People think that only those in positions of authority should decide what must be done. They disempower themselves. People will understand and accept the concept of leadership as a choice and will be able to replace the notion of leadership as 'position' with leadership as 'influence'. People increase their power and capacity to lead and learn to exert a great influence - regardless of their position.

• Reconciliation of conflicting goals.
  
• Integrative and collaborative thinking.
  
• Global leadership practices.
  
• Action points.
  
• Decoding 'Leadership'.

4. Unleashing the Human Potential for High-Performance

Learn how to unleash the power of human potential by 'Cracking the Code' of what truly drives individuals and inspires passion and productivity within them. A vast majority of people in the workplace possess far more creativity, resourcefulness, ingenuity, intelligence, and talent than they themselves know about it. At a time when individuals and organizations are under extreme pressure to do more with less, why are we straitjacketing human potential? Unshackle the human spirit of creativity, enterprise and adventure for achieving breakthrough business results.

• Discover individual excellence.
  
• Elements of positive attitude.
  
• Challenging the individual spirit.
  
• Building high-performance work culture.
  
• Secrets of success.

5. Growing Business by Creating 'Multiplier Effect' Customer Loyalty

We live in a world where today's breakthrough product is tomorrow's undifferentiated commodity. The customers are demanding more than ever before and will not settle for anything less than the best. They demand more quality, more service, more choice, better designs and most importantly more innovation in times to come - for getting all these benefits, they want to spend less time, efforts and money. Stiff competition is eroding organization's market share every day. Organization can enhance customer loyalty and Market share by value creation and 'multiplier effect marketing'. Attendees learn countless cutting edge techniques and ideas for either re-inventing or re-igniting the experience they deliver to customers.

• Roadmap to competitive Edge.
  
• Components of customer value.
  
• Philosophy of three joys.
  
• Maximizing customer value and loyalty.

6. Successful Innovation for Sustainable Competitive Advantages

In the 21st century, ideas, creativity and knowledge are the true capital. Now, as never before, innovation and creativity are on the leading edge of the business landscape. Learn how you can thrive in today's fiercely competitive environment by innovating new products, values and business models for meeting untapped customer needs.

• Methods of creating new points of differentiation.
  
• New What? / New How? / New Why? / New When? / New Where? / New Whom?
  
• Sources and methods of generating new ideas with impact.
  
• Stages of innovation.
  
• Customer inspired innovation with practical illustrations.
  
• Principles of process innovation.
  
• Creating successful value innovation.
  
• Collaborative innovation strategies.
  
• Design innovation for sustaining competitive advantages.
  
• Translating customer's voice into development of new products.
  
• Decoding innovation.

About Pravin Rajpal

Award winning & leading management expert

• Pioneer of CD-ROM based Quality Management solutions. He has developed 12 business management CDs, which are used globally by large number of organizations including fortune 500 companies. These CDs are marketed globally by American Society for Quality (ASQ) - the highest institution of Quality in the world. For more details on these CDs: www.ficci.com/fqf03/index.htm
• Author of two books - 'Achieving Business Excellence' and 'Secrets of Success'.
• Selected as Knowledge Guru for Innovation by www.timesascent.in - India's number 1 HR portal.
• For his immense global impact and 'influencing the influencers', he received the prestigious Asia Pacific Global HR Excellence Award for 'Global Contribution to Training and Development' in 2007.
• Selected as the top 30 leaders whose contributions have made India proud by Times of India's LEAD India campaign held in 2007.

Advantages of Engaging Pravin Rajpal

When you engage Pravin Rajpal for training you also get the vast pool of knowledge capital in the form of internationally acclaimed CD-ROMs for achieving your 'Mission Critical Objectives'.

For booking and more details: Email: pravinrajpal@ficci.com

Training and consultancy : Others

Training and consultancy on development, implementation and improvement of following management systems is provided on request basis;

• ISO 9000 Quality Management System.
  
• ISO 14000 Environmental Management Systems
  
• ISO 22000 Food Safety Management Systems

Following training modules for the above management systems are available.

• One day Awareness programme for Top management
  
• One day Awareness Programme for Mid management
  
• Two days training on implementation of the system.
  
• Two days training on conducting effective internal audits of the system.
  
• One day training on continual improvement of the system.