Fundamental concepts of excellence
Fundamental concepts of Business Excellence
Assessment of Business excellence on international parameters
Action plan for Business excellence
Mission excellence – paradigm shiffts
Leadership Excellence
Future proofing the organization
Leadership best practices
Leadership – new role
Strategy for sustainable competitive advantages
People excellence
Developing a passion to excel
Strategies for developing a high performance work culture
Strengthening internal customer – supplier chain
Institutionalizing continuous improvement
Customer excellence
Maximizing customer value and exceeding customer expectations
Benchmarking customer focused practices of the global leaders
Customer inspired innovation
Translating customer's voice into new products and services
Products and process excellence
Innovating new products and services
Achieving design excellence
Tools and techniques for developing high performing processes
Process improvement model
Maximizing speed, service and quality
Business Results
Maximizing business results through scientific techniques
Corporate social responsibility
Price: Rs 9500/-