Developing a passion to Excel


Contents:

The CD-ROM is an invaluable resource for developing a passion to excel. It contains outstanding presentations and self assessment package on the following topics

Fundamental concepts of excellence
Fundamental concepts of Business Excellence
Assessment of Business excellence on international parameters
Action plan for Business excellence
Mission excellence – paradigm shiffts

Leadership Excellence
Future proofing the organization
Leadership best practices
Leadership – new role

Strategy for sustainable competitive advantages

People excellence
Developing a passion to excel
Strategies for developing a high performance work culture
Strengthening internal customer – supplier chain
Institutionalizing continuous improvement

Customer excellence
Maximizing customer value and exceeding customer expectations
Benchmarking customer focused practices of the global leaders
Customer inspired innovation
Translating customer's voice into new products and services

Products and process excellence
Innovating new products and services
Achieving design excellence
Tools and techniques for developing high performing processes
Process improvement model
Maximizing speed, service and quality

Business Results
Maximizing business results through scientific techniques

Corporate social responsibility

Price: Rs 9500/-

Jointly developed by FICCI Quality Forum and Competitive Edge Management Consultants